Directory Partner
A vetted organisation we may refer customers to. No commercial arrangement is required.
UK Founding Partner Programme
Join the Digital Tech Plus Partner Network.
Digital Tech Plus is being developed as a UK technology assistance membership service, supported by a physical and digital membership card. Members will have one trusted place to turn when technology goes wrong. We triage the problem, identify the right resolution route and connect members with appropriate providers.
Planned Membership Service
What is Digital Tech Plus?
Digital Tech Plus is being developed as an annual technology assistance membership service. Members will be able to contact us when they have a technology problem but do not necessarily know who they need to speak to.
The service is designed to help with issues ranging from device failure and data loss to cybersecurity, connectivity, domains, hosting, home technology and specialist technical support.
Membership relationship
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Problem reported
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Digital Tech Plus triage
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Appropriate partner referral
D+
Digital Tech Plus
Technology Assistance Membership
MEMBER
YOUR NAME
Member ID: DTP-000123
Physical + Digital Card
UK Pilot Concept
The card is the member's access point. The value sits behind it: triage, trusted routing, specialist partners and follow-up.
How the network works
The customer doesn't need to know what type of specialist they need. Digital Tech Plus helps work that out first.
1
Problem reported
A member contacts Digital Tech Plus with a technology problem or urgent query.
2
Triage
We identify the nature, urgency and likely resolution route.
3
Match
The issue is matched to a suitable specialist, service or support path.
4
Referral
The customer is directed to an appropriate provider in the partner network.
5
Follow-up
Digital Tech Plus records the outcome and helps improve future routing.
Five ways to work with us
Partners can start simply and develop a deeper commercial relationship over time.
Preferred Partner
A trusted provider working to agreed service standards, potentially offering priority support or member benefits.
Affiliate Partner
A provider receiving tracked referrals under an agreed affiliate or referral arrangement, with transparent disclosure where appropriate.
Service Partner
A specialist organisation delivering part of the Digital Tech Plus customer service, such as remote IT support or technical recovery.
Strategic Partner
A larger-scale relationship covering services, integrations, geographic coverage, technology or commercial development.
Not sure which level?
That's fine. Tell us about your business and we'll explore the most appropriate way to work together.
Technology specialists we're looking for
We're building coverage across both everyday technology support and specialist recovery services.
Device RepairPhones, tablets, laptops, desktops and accessories.
Data RecoveryFailed drives, deleted data, liquid and physical damage.
CybersecurityMalware, compromised accounts, incident support and protection.
IT SupportRemote support, home visits and troubleshooting.
Broadband & NetworkingWi-Fi, routers, connectivity and home networking.
Domains & HostingDomains, DNS, websites, email and hosting support.
Cloud & BackupBackup, storage, restore and migration services.
Retail & ReplacementEmergency replacement devices, accessories and sourcing.
Smart HomeConnected devices, security, AV and installation.
Recycling & DisposalSecure device disposal, refurbishment and recycling.
Digital LegacyAccount access, data handover and digital estate support.
Specialist ServicesOther technology services that solve difficult customer problems.
Founding Partner Programme
Help shape the network from the beginning.
We're currently developing the first Digital Tech Plus UK partner network ahead of a planned membership pilot. The aim is to build the specialist capability behind the service before wider consumer launch. Founding partners can join early, help us understand specialist requirements and explore future referral opportunities.
- No need for a major commercial agreement to start.
- Suitable for local specialists and nationwide providers.
- Remote, on-site, workshop and postal services can all be considered.
- Consumer, business and hybrid providers are welcome.
- Partnership level can evolve as the network grows.
Digital Tech Plus is developing its partner and referral model. Inclusion in the network does not guarantee referral volume. Insurance-related activities may be subject to separate regulatory and commercial requirements.
Interested in becoming a founding partner?
Join early and help build a more trusted route from technology problem to technology solution.